Policies

Shipping

All Heavenly Bundles are shipped Priority Mail. We will ship your sling within 1-2 business days after we receive payment confirmation. We charge a flat rate of $6, which includes a USPS tracking number that will be e-mailed to you. We do not charge extra for purchasing multiple slings. Insurance is optional and recommended. Please let us know if you would like us to include insurance in your order: We are not responsible for lost packages.

International Shipping varies from country to country and is based on weight. Please e-mail us your country of destination and we quote you an international shipping charge which will include insurance.

Taxes

Texas residents are charged 8.25% sales tax.

Returns and Exchanges

Thank you so much for purchasing a Heavenly Bundle Sling! We truly appreciate your business. Your feedback is important to us and want you to be happy with your new purchase.

Please read our following return/exchange policies. Return Policy: Returns must be made within 30 days of purchase date. To qualify for a refund, your Heavenly Bundle sling must be in a new, unused, and unwashed condition, free of any pet hairs and free of any odors. Slings that smell of cigarette smoke will not be accepted. You will be refunded your purchase price, minus shipping charges.

Note: Remember to let us know if you are returning/exchanging a sling by e-mail. Please provide a brief reason for the return/exchange. If we receive a sling that we feel is not appropriate for a refund we will not be able to accept the sling and will have to return it back to you. We do not accept returns on any custom/special orders.

Exchanges: You may exchange your baby sling within 14 days of your purchase date for another size or pattern depending on availability. Your Heavenly Bundle sling must be in a new, unused and unwashed condition in order to qualify for an exchange. Please provide a check/money order/ or stamp for a $5 Priority Mail with your returned sling to cover shipping fees to send a new sling back to you.

If you received a Heavenly Bundle as a gift and would like to exchange the size, please give us information about the purchaser. We will gladly exchange the sling for you for a different size. Please provide a check/money order/ or stamp for a $5 Priority Mail with your return sling to cover shipping fees to send a new sling back to you.

Privacy and Security

We are committed to preserving your right to privacy. We do not collect identifying information about you (such as your name, address, telephone number, or email address) unless you voluntarily submit that information to us through our pages or other means. Any information you submit to us is treated as confidential and is not sold or otherwise disclosed to third parties. In addition, we maintain up-to-date procedures and technology designed to prevent others from unauthorized access to the personal information you provide to us. When our registration/order form asks users to enter sensitive information, such as credit card number, that information is encrypted and is protected with the best encryption software in the industry, SSL. All personal information that you submit to our server is encrypted using the state of the art 128-bit Secure Sockets Layer (SSL) technology (on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Mozilla Firefox and Microsoft Internet Explorer becomes locked). While we use 128-bit SSL encryption to protect sensitive information online, we also do everything in our power to protect user information offline. The credit card payments, both online and offline are securely processed through the Authorize.Net Payment Gateway.

© 2004-2012 Heavenly Bundle, Inc.
info@heavenlybundle.com